The ProActive Patient Portal.

Improves customer loyalty and health schedule compliance. Send appointment reminders, newsletters, vaccination reminders via email and text messages, and more!

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ProActive Patient Portal

The VetScene ProActive Patient Portal provides your clinic with endless communication, growth, and compliance tools to keep you at the epicenter of your clients' veterinary experience and their pets' health.


Practice Benefits:

  • Improves customer loyalty and health schedule compliance. Increases profit through improved health schedule compliance.
  • Connect with clients via appointment reminders, newsletters, vaccination reminders via email and/or text messages.
  • Reduce overall time and cost associated with calling, faxing, mailing or emailing medical records.
  • Helps keep information up-to-date by emailing your clinic when clients change their contact information, pets’ picture or birthday.
  • Integrates with social media sites like FaceBook, Twitter, YouTube, and Yelp.

  • What can your clients do with the ProActive Patient Portal?

    This service is available 24/7, which makes communication with your clinic convenient, quick, and easy.

  • Manage your pets’ health schedules, view upcoming appointments, or follow up on healthcare recommendations.
  • Receive appointment reminders, newsletters, vaccination reminders via email and/or text messages.
  • Gain 24/7 access to your pets’ information.
  • Request appointments, make boarding reservations, or ask general questions.
  • Upload your pet's best photo
  • Subscribe to Text Messaging




  • Practice Performance

    Our innovative and expansive reporting system provides you with all the information you could need about your practice's performance, growth, budget, data clarity, and customer compliance. Below is a sampling of dynamic graphing now offered:

  • Active Pets with Inactive Clients
  • Pets without Images
  • Invalid Emails
  • Activated Text Clients
  • Email Communication Statistics
  • Text Messaging Statistics
  • Annual Invoice Volume and Growth
  • Active and New Clients
  • Vaccination Reminders Overdue
  • Vaccination Reminders Compliance
  • ...and more!

  • New reporting layout upgrade coming soon!